Shipping

We ship to all parts of the world, using the postal system for greatest value. Your shipping charge is calculated on the basis of your choice of options, and depends on your location. Local taxes and customs fees may be levied by your own country for international orders – these are your responsibility. HST (Harmonized Sales Tax) is added to the shipping charge on Canadian orders only.

Instant Shipping Estimate

To get an instant estimate of the shipping charge for your order, place your items in the online shopping cart, and then navigate to the “Shopping Cart” page. On this page you may enter your destination to get a shipping estimate.

If a shipping estimate is not available for your destination, please contact London Power.

Offline Ordering

Visa MasterCard Interac eTransfer

Offline ordering is available for Canadian, USA and international orders. Payment can be by:

  • Credit Card (most countries)
  • Bank Transfer (world-wide)
  • e-Transfer (Canada only)
  • Cheque (Canada only)

There is no need to register on our site before ordering offline. Simply browse the catalog and select your desired items. You may get a shipping estimate by clicking on the Shopping Cart, then the ship rate link, and then enter your location details. Then contact London Power and we will process your order after verifying the ship charge.

You may also make your entire order by phone during our business hours, or ask any questions via phone or email before or after ordering:
11am – 6pm Monday to Friday, Eastern Standard Time, excluding holidays

Customs duties or import taxes on international shipments are the responsibility of the customer.

Credit Card
We accept major credit cards from most countries. The preferred cards are Visa and Mastercard, and we also accept Discover and Amex (American Express). The credit card company will make the currency exchange as required, and on your statement you will see the original CND$ amount along with your local currency amount.

Bank Transfer
Bank Transfer is available world-wide. In some locations, this may be the only payment option. Bank Transfer is also the only method accepted for Amp & Gear orders. There is a $14 fee levied by the bank for each transfer which must be covered by your money transfer.

To determine the cost of your order, browse the site and collect items in the shopping cart, then click on the cart and then on the ship rate link. Enter some details about your locale and see what shipping options are available to your area. Add the shipping option selected to the product total, then add the $14 fee. This total is what must appear in our account before your order will be released. Your bank will do any currency conversion required and charge you what is needed for the prescribed end total to appear.

Your bank will need banking information from London Power to process the wire transfer:
** contact London Power for this info**

The funds transfer can take up to three business days, depending on where you are located.

Interac eTransferAbout Interac e-Transfer – for Canadians
Canadian customers have the additional option of paying using Interac e-Transfer, a simple and secure service available through your online banking.
1. Browse our catalogue and contact London Power to confirm your order total and arrange a “security question” for your transfer.
2. Access your online banking at any major Canadian institution and click on “Transfers.” Interac e-Transfer will be one of your options.
3. The first time you use e-Transfer, your online banking service will ask you to select a password, just for use with e-Transfer.
4. Enter your order total, our name (London Power) and our email address (amps@londonpower.com). You will also be asked to enter the “security question.”
4. Click to send the e-Transfer. We will receive it via email within an hour.
5. Your bank will send you an email indicating the transaction is complete.

Depending on the services included in your online banking, e-Transfer may be free or there may be a fee of up to $2 per transfer. Amounts that can be transferred may depend on your Interac daily limit.

Cheques
Canadians can order by mail using cheques from chartered banks or trust companies. Prior to mailing your cheque, determine the order total either by contacting London Power by phone, or by going online, adding items to the shopping cart, clicking on the cart, clicking on the ship rate link, entering details of your locale and selecting a shipping option. Make sure that the quick online method has shown your taxes as well. You may make you cheque out for the total, and mail to London Power.

Other Payment Methods
We DO NOT accept payments by money order, PayPal or Western Union. PayPal is not a bank, but rather is a payment intermediary, and is not subject to the same regulations as banks. This puts both the purchaser and the vendor at increased risk. Western Union has recently increased its service charges, putting its services out of reach of most customers. Please contact London Power to discuss payment alternatives.

Currency Exchange Info

Canadian Dollars are less expensive than USA Dollars!

Our product prices are listed in Canadian dollars.

Buying from outside Canada? No problem! If you are accustomed to dealing in USA dollars (USD), simply take the Canadian dollar (CAD) amount and subtract about 20% for your USD total (this information is current in Spring of 2019).

If you are purchasing from outside Canada, in any currency, your credit card performs the conversion to your local currency, as you will see on your credit card statement.


To check current exchange values, visit Bank of Canada Currency Converter.

Terms & Conditions

Conditions of Sale

All sales are final.

We want you to be happy with your purchase. If you find after receiving your order that you have made an error in your selection of products, please contact us within one week of receipt of your order, as arrangements may be possible, at our option, to amend the situation.

Shipping Policy

We ship to most parts of the world.

We endeavour to ship orders within 2 business days of receipt, and to notify customers of any unusual delays or out-of-stock situations. Please see our Shipping page.

Customs duties, and any import charges are the responsibility of the customer.

A Note on Currency Conversions

Our prices are quoted and charged to your credit card in Canadian dollars. Canadian dollars (CAD) are usually somewhat lower in value than USA dollars (USD), representing a savings for those accustomed to calculating in USA dollars. For our customers using USA-dollar credit cards (or any other currency), your credit card company performs the conversion, and on your credit card statement you will see the Canadian dollar amount followed by the amount charged to your card in your local currency.

Limitation of Liability

London Power shall not be liable for any loss or damage arising out of the use of the books, kits, or electronic equipment we sell.

To help ensure your safety while constructing and using electronic equipment, please read our Safety page.

Your Safety

Safety Warning

RISK OF SHOCK
Electronic amplifiers are powered from the AC mains distribution. High AC voltages and AC currents are present in the chassis and present a risk of shock to the user. Lethal power levels are available from the mains. Keep hands clear of mains wiring.

HIGH VOLTAGE
Vacuum tube electronic circuits operate at high voltages. High DC voltages are derived from high AC voltages and both represent a significant shock hazard. Injury and death may result from contact with these voltages. Keep hands clear of secondary wiring and high-voltage circuitry.

RISK OF SHOCK FROM UNPOWERED EQUIPMENT
Capacitors can store electric charge for very long time periods. Electronic equipment that is unplugged from the mains and has not been powered for days can still hold enough charge to cause injury or death. Carefully discharge capacitors using recommended techniques (not shorting) prior to working on the unit.

FIRE RISK
Electronic equipment creates heat during operation. Proper air circulation and/or fan cooling will remove this heat from the unit. Do not obstruct ventilation or otherwise impede heat removal. Do not defeat protection circuitry or any devices such as fuse, current limiters, temperature monitors, fan servo circuits, power reduction circuits, in prebuilt circuits or in circuitry fashioned from schematics shown in this text.

HOT SURFACES
Electronic devices and chassis containing them can become hot to the touch. Avoid contact of skin with these surfaces as severe injury can result. Tube envelopes can be 250°C at their hottest point. Soldering iron temperatures approach 450°C.

SOLDER FUME & MATERIALS HAZARD
Solder used to secure electronic devices contains tin and lead. Solder for electronics use also includes a resin core to clean the connection while soldering. The resin and solder create fumes that may be hazardous to health if inhaled. Exhale gently while soldering. A low-speed fan to extract the fumes is recommended. Ventilation to outside air is preferred. Surface residue on electronic components may be hazardous to health. Wash hands after working with electronic components.

READER RESPONSIBILITY
The reader must exercise due care in heeding safety advice presented by the author when the reader constructs circuits inspired by those presented. Work space should be uncluttered, nonflammable and nonconductive. Safety and power limiting test bench devices should be utilized when testing and repairing electronic equipment. Never leave equipment unattended if powered.

Your Privacy

All personal and financial information transmitted by the user via London Power’s online ordering system is protected during transmission by SSL (Secure Sockets Layer) technology.

Credit card transactions on products ordered via this site are processed directly by Moneris Payment Solutions in Canada. London Power does not receive or store your full credit card number.

Once your information is received by London Power, only London Power uses it. London Power’s client list is confidential, and we do not share or sell any personal information including email or mailing addresses.

Our site uses cookies to promote a consistent shopping experience and maintain your cart contents. These cookies are snippets of code stored by your computer’s browser. You may delete them via your browser’s functions.

If you have concerns regarding privacy or security in dealing with London Power, please contact us at happycustomers@londonpower.com.